The Art of
Howard Rheingold hits the nail on the head in this often-quoted piece
on what good hosting looks like.
the IBM/Electric Minds 'Kasparov v. Deep Blue Chess Match'
How IBM used conferencing to involve fans of the chess event of the decade.
the Chat Dollar
Using online conferencing and chat to further business goals.
Online Social Networks Benefit Organizations
Wondering how virtual communication can help your company or group? This
article explains why you need what you need to further this goal.
John Coate's Cyberspace
An early essay about hosting online that still holds true today.
Goes The Neighborhood
Is a collection of web pages such as Geocities a "community?"
Articles and Papers
Sense of Well Being
The Well, an old and influential virtual community, celebrates its 15th
Lead Web Community-Building
Why amateurs often get it right, when business often gets it wrong.
easy way to spread the word
How a business-backed community can enhance your corporation, if it's
the right kind of community with the right expectations.
Transcript of a Netpreneur panel discussion on what makes online communities
Online Communities: Transforming Assumptions Into Success
Geared toward non-profits, there is plenty of good information here for
any organization or business interested in starting an online community.
Stronger Brands through Online Communities
Using online communities for branding.
Study: Building an Online Community -- Lessons from the "Global Knowledge
for Development" list
Excellent discussion of what was learned by organizing a temporary online
community in connection with a major f2f conference.
Building Community on the Net
1997 paper that suggests the net be used to strengthen existing geographical
Will Drive Wireless Web
Will online communities play a large role on the wireless, portable web?
Community or Ghost Town?
Tips on when to know you're ready to launch an online community.
IT Exploits Community Applications
IT managers find uses for community applications.
Online community can be your fly on the wall to your customer's thinking
as well as the flypaper that "sticks" customers to your site.
1997 paper on way to encourage a thriving cyberculture while minimizing
the more negative aspects of online interaction.
Online communities can help establish relationships with potential customers,
but it remains to be seen whether they can consistently generate revenue.
and Marketing: Virtual Communities of Consumption and Their Strategic
Marketing via a virtual community must be done with a light touch and
Saga of the Well
A Wired Magazine cover story on one aspect of The Well's history.
To Build An Online Community
Good advice from the manager of Zdnet's Executives Online forum.
Electronic Community: Representations of Virtual Community in Contemporary
A critical look at the history of e-commerce and it's stance toward community
over the past decade.
Takes An E-Village
CIO (Chief Information Officer)'s look at how companies are using online
Diffusion through "Strategic Communities"
Creating internal communities for businesses.
Learning in the
It's not enough to create learning organizations - a thriving business
also creates learning communities.
Arthur Anderson studied 15 online communities to attempt to figure out
what makes them last, and how business should respond to communities they
set up online. You need Adobe reader to access this article.
Road to Webville
This Yahoo! Internet Life article looks at the various type of communities
Seven Rules To Follow
When Creating an On-Line Community
Criteria to follow to keep your identity while starting your associations
online communities allow customers to speak their minds and companies
to meet their business goals.
How companies can make the best use of online communities.
Surfing is Passe;
Join an Internet Community
How communities can build loyalty to your business-if managed properly.
Built Online Meeting Places But the Venture Capital Didn't Stay
Venture Capitalists get cold feet about online community - but only when
the model is poorly conceived.
Techniques and Trust
A paper given at the First International Conference on Virtual Communities
by Cliff Figallo.
What exactly is an online community?
site e-mail can be a black hole
Corporate giants put up email contact addresses and then don't respond.
How not to interact with your customers.
Your Community of Customers
A different perspective of smaller online spaces for small business customers.
Think of It
Reviews of various text-based conferencing platforms.
Web Based Discussion Software
A useful companion to the Wooley site is this page of David Strom's site
for information on audio/video conferencing products.
PBS Internet Timeline
Triumph of the Nerds
How the "nerds" changed computing and creating the net.
History of the first general conferencing system on the net.
Resources on Virtual Community Building
on Chat Communication
An extensive listing of online and offline articles and resources on chat.
Community-Building On The Web
The companion site for Amy Jo Kim's excellent book on how good communities
are created and sustained.
The CoIL FAQ on Roles and Responsibilities
From the Community Intelligence Labs, a FAQ about why and how forums should
Full Circle Associates
Comprehensive list of online facilitation resources.
Hosting Web Communities
Information and related links for Cliff Figallo's impressive book.
Conference on Virtual Communities
Conference proceedings and speeches
Lisa Kimball talks about what an online moderator actually does.
Resources for online host/moderators and those wishing to learn more about
this new skill.
Online Community Report
A free twice-monthly newsletter on what is happening with online communities.
Resource Center for Cyberculture
This not-for-profit organization's purpose is "to research, study, teach,
support, and create diverse and dynamic elements of cyberculture."
The Virtual Community
Online text of Howard Rheingold's seminal study of community on the web.
The Virtual Community: Bibliography
Rheingold's extensive bibliography, updated 2000
An Annotated Bibliography
This 1995 student paper from Amherst University provides you with an quick
overview of some of the major scholarly literature on virtual communities
before the mid-90s along with a bibliography. There are no links and the
material is quite basic in format, but it's worth a review if you are
relatively new to the notion of community on the Internet.
Well Conferencing and Community
Links and articles from one of the oldest online communities.
- Internet Conferencing
What corporations should learn from the net.
EFF "Net Culture & Cyber-Anthropology"
Psychology of Cyberspace
Content Guide to Cybersociology