Valerie Bock brings experience in the financial services, medical, corporate training, human services and educational fields to her Internet work. She is a founding member of the virtual community at http://www.gtworld.org/, where she moderates the gt-families and gt-talk mailing lists. Valerie's expertise in tech support, coupled with her experience teaching adult and child learners makes her an excellent guide for those beginning their experiences with virtual community, while her experience working with individuals at all levels of the corporate hierarchy enables her to effectively identify and meet communications needs as they arise, whether in face-to-face meetings or in the online arena.